Rental Information
Rental Information
What is included in our Villa Rental Rates?
The rental rate for the Villa includes the rental of the entire Villa including the pool, ping pong table, kayaks, fire pit and gazebo.
It also includes four full-time staff who will pamper you: a cook, a housekeeper, a bartender/butler and a night watchman. While Miss Bev will be pleased to prepare all your meals and Randy would be pleased to mix you a delicious drink, you are responsible for the cost of your own groceries.
Check In and Check Out
You may check-in to the Villa after 3:00pm on your scheduled date of arrival. You must leave the Villa by 11:00am on your scheduled date of departure. Early check-ins or late check-outs may be arranged in advance but are at the sole discretion of the owners.
Maximum Occupancy
The maximum occupancy for the Villa is 8 guests (including children and babies).
The owners may consider permitting up to 2 additional guests at the Villa for an additional fee and subject to certain conditions. Those arrangements must be made in advance. Further, guests not staying at the Villa are not permitted to attend the Villa property.
Security
Great Bay is known for being a quiet, friendly and trusting area. Nevertheless, the Villa is patrolled by a security guard.
Staff Gratuity
The rental rate for the Villa includes four full-time staff from Great Bay: a cook, a housekeeper, a bartender and a night watchman.
In appreciation for the pampering and care you will receive from the staff, we recommend a 15% gratuity (i.e. 15% of the total rental rate for the Villa to be divided between all staff). You may pay the gratuity directly to the staff in Cash (USD/Jamaican Dollar) upon your departure (either to individual staff members or the head of house – Miss Bev – to be divided equally between staff members).
Payment and Cancellation Policy
Deposit and Payment
To secure your reservation, full payment for your stay is required. Payment may be made by:
(a) Using your credit card through the VRBO website (go to www.vrbo.com/411325 and select the yellow “Book” option on the right side of the screen); or
(b) Via Bank Transfer
Damage Protection
A refundable US$500 damage protection deposit is due at the time of booking and will be refunded following your stay if the Villa is left in good condition.
Cancellation Policy
Except for reservations made for January or December or Easter or American Thanksgiving, you may cancel your reservation up to 90 days before your scheduled arrival and will receive a full refund. If you cancel your reservation 60 to 90 days before your scheduled arrival, you will receive a refund of 50%. There will be no refund for cancellations made less than 60 days before the scheduled arrival.
Any reservations made for January or December or Easter or American Thanksgiving are non-refundable.
In the unlikely event that the Villa becomes unavailable due to circumstances beyond the owners’ control, the owners of the Villa reserve the right to cancel or change your booking. If your reservation is cancelled by the owners, you will be entitled to a full refund of all monies paid to us.
However, you assume full liability for any other expenses or losses incurred as a result of any cancellation or change.
We strongly recommend you purchase trip cancellation and travel insurance.
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